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Delivery Information

Subject to the availability of stock we usually ship within 48 hours of the receipt of your order. Where there is a delay for any reason we will advise you and provide you with a revised delivery date which will normally be within seven days from the receipt of your order.

Packing Charges:

We do not make a packaging charge, but reserve the right to apply a charge on overseas orders where special packaging is required.

Delivery Information:

UK Delivered Orders:

Carriage costs have in our opinion been un-necessarily complicated by Royal Mail whose rates reflect a combination of package dimension and weight. This creates an illogical situation whereby the cost of sending heavy book such as Alex Stillwell’s “Salex Illustrated Dictionary of Lacemaking” at a cost of £22.50 and weighing 550 gms incurs a lower postal charge than that of 5 gm ball of DMC Special
Dentelles costing £2.00 – which in our opinion is totally illogical.

We have attempted to rationalise the illogical maze of Royal Mail pricing by changing our delivery provider to a National Courier who provide a fully tracked service to our customers anywhere in the UK at a lower cost than the basic delivery service provided by Royal Mail and if the value of the items you order (excluding VAT) is above £50.00 then delivery is absolutley Free.

 

Consignments Weight
kilo's
UK Standard Delivery Service Cost

 

0 - 1 Kilo
2 – 4 day Courier
to all UK mainland
and off shore post
code areas excluding HI : GY : JY : IM

 
£3.10 Including VAT
1 - 2 Kilo £4.10 Including VAT
2 - 5 Kilo £6.00 Including VAT
Above £50
order value (inc VAT)
FREE

 

Delivery charges are automatically calculated within our “online shop” checkout procedure to provide the lowest rate with a secure tracked delivery method for your order.

Deliveries to post code area’s HI Highland & Isles : JY Jersey, GY Guernsey and IM Isle of Man will be sent via Royal Mail with carriage being charged at the rate appropriate to the weight and size of the consignment. The carriage charge will be given at the time an order is placed.

Should you wish to use an alternative delivery method please contact us an we will be happy to provide you with a cost for your chosen delivery method.

European & Overseas delivered orders:

All non UK deliveries are sent via Royal Mail Priority International Mail providing within Europe a 3-5 day delivery and 5-7 days delivery for the rest of the World.

Where Royal Mail have a reciprocal agreement with the destination country a fully tracked and signed for service is provided including Insurance cover of £50 per consignment. The level of insurance cover may be increased to £250 per consignment for a nominal cost of £3.00.

Where such an agreement does not exist orders will be sent via a non-tracked service for which we are unable to provide insurance cover, in such cases our responsibility for the goods will cease with their receipt by Royal Mail or their agent and Makit Lace & Needlecraft Supplies will not accept any claim for their loss or damage in transit.

Delivery and packaging charges which are based upon Royal Mail International rate + cost of insurance where appropriate + Cost of packing are automatically calculated within our “online shop” checkout procedure to provide lowest delivery cost for your order.

Should you wish to use an alternative delivery method please contact us an we will be happy to provide you with a cost for your chosen delivery method.

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